CL
Carl L

1 reviews | Active since Jun 2012

23 Jun 2017, 21:30

Expectations exceeded at Foschini Key West

<p>I would just like to thank Lerato from Foschini Key West, Krugersdorp for her great service when I went to their store to buy a new cell phone. After telling Lerato about my harrowing experience of buying a cell phone at Game where there was little sales service she went out of her way to make sure I was happy with my purchase. She listened to what I wanted and meticulously checked the product she had taken from the storeroom to make sure it was exactly what I wanted. She RICA'd my new sim and took the time to properly explain the warranty on the phone. I could really not ask for more. After a bad sales experience at another shop it was so refreshing to see someone who was willing to go the extra mile to help me. Once again thanks so much!</p>

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Replies (1)
Foschini
Foschini's reply26 Jun 2017, 09:43
Official

Good day,

Thank you for the great feedback! It is always rewarding to receive positive comments and we are so happy that we could assist you! I will pass your comments to the brand management and branch to inform them. We hope to see you in our stores again soon.

TFG