MX
Mpho X
1 reviews | Active since Dec 2015
09 Dec 2015, 14:12
exhanging of shoe's
Good Day <br> <br> on the 21 of november i took sneakers with my account at total sport Pretoria CBD unfortunately the shoe's i took was a size 10 for kids i had to take size 11 i gave my partner to exchange they returned her to bring my account card , she did so the following day they refused saying the shoes are no longer that price that i bought them with, now they are refusing me to exchange the shoe's, please assist
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Foschini's replyOfficial
09 Dec 2015, 16:12Hello RoyalX,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Foschini's reply09 Dec 2015, 16:12
Official
Hello RoyalX,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.