1 reviews | Active since Feb 2018
Exchange on cellular phone
I recently bought a phone from Foschini as a gift for my daughter's birthday. It was the wrong model and she specifically wanted one with a better camera to enable her to work on projects for her studies. Although my slip specifically stated that cellular products could only be exchanged if there was a fault with the product, I still tried my luck. I messaged Foschini on Facebook and received a response within five minutes. I was informed that I could take the phone back to the store to exchange it for the one I wanted. It was all sorted within a few minutes and I left with the correct phone. #greatbusiness
Good day,
Thank you for the great feedback! It is always rewarding to receive positive comments and we are so happy that we could assist you! I will pass your comments to the brand management and branch to inform them. We hope to see you in our stores again soon.
TFG
Best regards,
Good day,
Thank you for the great feedback! It is always rewarding to receive positive comments and we are so happy that we could assist you! I will pass your comments to the brand management and branch to inform them. We hope to see you in our stores again soon.
TFG
Best regards,
