ZA
Zodwa A

1 reviews | Active since Jul 2013

06 Nov 2017, 10:07

Excellent customer service

I'd like to compliment the service I received from Roxanne (I hope the name is right) at Foschini Kids in Canal Walk. I was looking for a specific dress and asked her to check which store still has is. She checked and gave me a list of all the stores that still has and also was not certain if Foschini (next door) still had it. She made an effort to run to the next store at the kids section because she was certain there was still one left and asked the lady at the store to keep it aside so I could go buy it. Its unlikely that we receive such good service and it is only fair that we show appreciation where it is due. TFG needs more employees like Roxanne.

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Replies (1)
Foschini
Foschini's reply06 Nov 2017, 12:31
Official

Hi Zodwa,

Thank you for the great feedback! It is always rewarding to receive positive comments and we are so happy that we could assist you! I will pass your comments to the brand management and branch to inform them. We hope to see you in our stores again soon.

TFG

Best regards,