PN
Patricia N
1 reviews | Active since Oct 2014
24 Mar 2016, 15:04
Emotional strain
I have a been a loyal Foschini Group customer for years since from college around 2004/ 2005 and lately I am not sure as to how they treat their long term customers. I have been up to date with my payments and don''t remember giving them problems. I had problems with regards to changing jobs the beginning of 2016, thus resulting in me paying slow or missing a month. Now I feel emotionally harassed. I am going to pay off my account again like I did previously and never be a part of their group or long term customer. They are mean towards their long term clients. wonder if they even check their records for reliable long term customers.
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Foschini's replyOfficial
24 Mar 2016, 15:13Hello Mapinane,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Best regards,
Foschini's reply24 Mar 2016, 15:13
Official
Hello Mapinane,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Best regards,