NB
Nobuhle B
1 reviews | Active since Sept 2020
02 Mar 2022, 15:35
Double charged
Went to Foschini Southgate to do a layby and I was double charged I was told that the card machine did not work but the money was debited in my account and I was required to pay again I have been waiting for my refund and to date no one is calling me I am so disappointed by their service no reference number was given to me
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Foschini's replyOfficial
24 Mar 2022, 11:28Dear Nobuhle,
Thank you for taking the time to bring this to our attention. We are sorry to learn that you had a negative experience at our store.
Please be assured that we have brought this to the urgent attention of our team, and a consultant will be in touch with you shortly to have the matter resolved.
Kind regards,
The Foschini Team
Thank you for taking the time to bring this to our attention. We are sorry to learn that you had a negative experience at our store.
Please be assured that we have brought this to the urgent attention of our team, and a consultant will be in touch with you shortly to have the matter resolved.
Kind regards,
The Foschini Team
Foschini's reply24 Mar 2022, 11:28
Official
Dear Nobuhle,
Thank you for taking the time to bring this to our attention. We are sorry to learn that you had a negative experience at our store.
Please be assured that we have brought this to the urgent attention of our team, and a consultant will be in touch with you shortly to have the matter resolved.
Kind regards,
The Foschini Team
Thank you for taking the time to bring this to our attention. We are sorry to learn that you had a negative experience at our store.
Please be assured that we have brought this to the urgent attention of our team, and a consultant will be in touch with you shortly to have the matter resolved.
Kind regards,
The Foschini Team