lM
lolita M

1 reviews | Active since Jul 2017

07 Mar 2018, 15:09

Don't want to pay out Cell Phone insurance claims

They **** you when it comes to paying out the Cell phone insurance. They deduct but don't want to pay out when its claim time. Their Call Centre is useless and clueless with everything. Even the Call Centre manager Azis is ********** and he makes empty promises. be careful not to do business with the Foschini Group because you will end up being the loser at the end of the day.

0
Replies (1)
Foschini
Foschini's reply12 Mar 2018, 08:56
Official

Good day,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.

TFG