1 reviews | Active since Apr 2014
Dont care about their Customers
<p>Almost a 5 months ago I took my phone un for damage repairs which I claimed from insurance and the phone was send to Johannesburg where is was for almost two moths. I constantly when to Foshini Vincent Park to query about phone but they couldnt get anything from the insurance as this when on for two.months bare in mind I didnt have no phone. I had to buy another phone so that I can get reached due to ork and private. On the third month I went o the shop only them to hearvthat the phone is badly damaged and they will give me a new phone after 3months of waiting and now I ask them if they can credit the account as I bought it on account the insurance refuses and therr after I heard nothing from them untill today nothing but they want me to pay but they dont even follow upnon tjeir customers complaints.</p>
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
