RS
Riana S
1 reviews | Active since Sept 2019
28 Oct 2021, 21:07
Donna Online terrible service
Ordered four T shirts online from Donna. They got size wrong with all four T shirts. Ten days waiting period for refund.
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Foschini's replyOfficial
29 Oct 2021, 11:30Dear Riana,
We are concerned to hear about the experience you’ve had, and would like to extend our apologies for the inconvenience. This is not the level of service we strive to provide our customers.
We have escalated this with our team would like to assure you that a consultant will be in touch with you shortly to have the matter resolved.
Kind regards, The Foschini Team
We are concerned to hear about the experience you’ve had, and would like to extend our apologies for the inconvenience. This is not the level of service we strive to provide our customers.
We have escalated this with our team would like to assure you that a consultant will be in touch with you shortly to have the matter resolved.
Kind regards, The Foschini Team
Foschini's reply29 Oct 2021, 11:30
Official
Dear Riana,
We are concerned to hear about the experience you’ve had, and would like to extend our apologies for the inconvenience. This is not the level of service we strive to provide our customers.
We have escalated this with our team would like to assure you that a consultant will be in touch with you shortly to have the matter resolved.
Kind regards, The Foschini Team
We are concerned to hear about the experience you’ve had, and would like to extend our apologies for the inconvenience. This is not the level of service we strive to provide our customers.
We have escalated this with our team would like to assure you that a consultant will be in touch with you shortly to have the matter resolved.
Kind regards, The Foschini Team