Donna Claire Canal Walk, Where are you

On 23 December I shopped at Donna Claire and forgot a gift on the cash desk. I only realized the following day when I was sorting out my shopping. I contacted them immediately and even when to the store to speak to the manager. To date I have had no answer from either the store (or camera footage from store) to see what happened to the package. I even sent a whattsapp to the online link with no response. Staff at Donna claire Canal Walk I hope you are aware that Karma is real.