Done with TFG

We joined the one2one contract with the Foschini Group and they are fast to help in store with friendly service and all was good up until we cancelled the one2one contracts with them and all went down hill from there. The problem is not with the staff in store but with one2one self. When we joined one2one we used our own prepaid numbers but when we cancelled they unsubscribed all numbers that wasn't part of the contract we signed. Who gives them the right to just unsubscribe our numbers. My mom who is the account holder is diabetic and drives the grandchildren around allot and now she can't even use her phone for emergencies or when the school phones and I can't even use my phone for work and as management I need my phone for work purposes. It's pathetic. Done with Foschini. Fast to sell products to customers but can't even sort out their own products. No where in that contract state that they will unsubscribe our prepaid numbers. Fix your nonsense and we closing our accounts with TFG. Thanks to Elzana and staff at Sportscene Matlosana Mall who is the only ones assisting us and helping all they can from their side