ES
Estelle S

1 reviews | Active since Jul 2017

25 Jul 2017, 16:36

Don't ever buy an e-gift card from Foschini Group

<p>Bought an e-gift card for a wedding gift 3 weeks ago. Recipient has not received it, I have received feedback from Foshcini online shopping customer service that it was resent to her e-mail address. However she cannot find it any of her folders (spam and promotions included). Now Foschini is not responding to my follow up query.</p> <p> </p> <p>An embarassment to continually ask the recipient to check e-mail! Never again.</p>

0
Replies (2)
ES
Estelle S's update25 Jul 2017, 17:29
Reviewer Update

Query has now been resolved with good service in customer care

Foschini
Foschini's reply26 Jul 2017, 08:07
Official

Good day,

Thank you for the great feedback! It is always rewarding to receive positive comments and we are so happy that we could assist you!

TFG