LO
Liam O
1 reviews | Active since Nov 2021
29 Nov 2021, 12:37
DO NOT USE TFG online!
I placed a order 23/11/2022 for some items online at TFG during their pre-black Friday sale. Bearing in mind that Black Friday was on the 26/11/2021 and because I anticipated TFG to fulfill their order after receiving payment, because of this I did not shop further for certain things. Today the 29/11/2021 I receive a email that my things have been returned, I then call the call centre whom I'm recieved by an unemphatic call agent stating that the items are out of stock and I'll be refunded yet some items are still available online. I'm absolutely disgusted by this service as I have to wait 3-10 days for a refund and I will have missed black Friday deals as result.
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Foschini's replyOfficial
29 Nov 2021, 14:14Dear Liam,
Please accept our sincere apologies for having *****ed your shopping experience. We sincerely hoped to have provided you with a seamless, positive shopping experience during this time.
We have notified our team, who will proceed to remove out-of-stock items from the website. We would also like to get in touch with you directly, in the hope of rectifying this matter.
Kind regards,
The Foschini Team
Please accept our sincere apologies for having *****ed your shopping experience. We sincerely hoped to have provided you with a seamless, positive shopping experience during this time.
We have notified our team, who will proceed to remove out-of-stock items from the website. We would also like to get in touch with you directly, in the hope of rectifying this matter.
Kind regards,
The Foschini Team
Foschini's reply29 Nov 2021, 14:14
Official
Dear Liam,
Please accept our sincere apologies for having *****ed your shopping experience. We sincerely hoped to have provided you with a seamless, positive shopping experience during this time.
We have notified our team, who will proceed to remove out-of-stock items from the website. We would also like to get in touch with you directly, in the hope of rectifying this matter.
Kind regards,
The Foschini Team
Please accept our sincere apologies for having *****ed your shopping experience. We sincerely hoped to have provided you with a seamless, positive shopping experience during this time.
We have notified our team, who will proceed to remove out-of-stock items from the website. We would also like to get in touch with you directly, in the hope of rectifying this matter.
Kind regards,
The Foschini Team