BT
Buyisiwe T
1 reviews | Active since Dec 2016
23 Apr 2018, 18:20
Dissapointing
So, I app**** for an account about 2 weeks ago (7th of April) at Foschini Mall of The South ,I was told I would get a response within a few days but I didn't. So I decided to message the Foschini Group on Twitter and they asked for my ID number of which I gave them, their response was that they have no record of any applications with my ID number. This is worrying because I filled in signed forms and the lady who was helping me took a copy of my ID , If the application was not submitted I would Like to know where my personal information went? The last thing id want to hear is my information is being used **********ly, I need answers.
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Foschini's replyOfficial
24 Apr 2018, 11:43Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,
Foschini's reply24 Apr 2018, 11:43
Official
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,