1 reviews | Active since Jun 2017

23 Jun 2017, 19:18

Disgusting Service from Foschini Kenilworth Centre

<p>Hey I am currently experiencing disgusting service from Foshini Kenilworth Centre ....i took out cellphone insurance with them 6 months ago and unfortunately I was ******....then I claimed and my claim was then approved...i am now waiting 3 weeks to receive a new phone....which is pathetic because I have contacted the store back and forth and they still haven't solved the problem.....i am still without a phone</p>

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Replies (1)
Foschini
Foschini's reply26 Jun 2017, 09:36
Official

Good day,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.

TFG