tK
tessa K

1 reviews | Active since Jul 2014

16 Sept 2016, 12:01

Disgusting service

<p>I bought a phone at Hi store waterfront one of foschini group retail shop and with in 7days the simcard got stucked inside and took back to them ever since then never heard from them now I have been in nd out in the store with no help always manager not available. And is its more than 6month and they at telling me my phone has been recircle whose fault it. Why can't they give me new phone then .</p>

0
Replies (1)
Foschini
Foschini's reply19 Sept 2016, 10:58
Official

Hi Tessa,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated

TFG

Best regards,