1 reviews | Active since Jun 2016
Disgusting Service
<p>I purchased a pair of black formal pants on the 28/05/2016 at the Foschini branch in Pinetown Pine crest Centre. No: 1..... the amount on the price tag was scratched out with a black permanent marker, I literally had to hold it up in the light to check what was the price before. There was no other price on the item, so obviously I assumed it had been marked down. The amount that was scratched out was R399.00. I checked on all the other items on the clothing rack... they too were scratched out with no other price/amount on them. So...because I really need this black pants I proceeded to purchase it... got to the cashier and I am informed that the item is actually R499 because it's gone UP apparently..????? Who on earth does that..???? This is one of the reasons I closed my Foschini account... it's just a mess... why would you as a Retail store mislead your customers like that..? That is why stores like Woolworths will always be better because they are client service orientated... you will never find such ******* at Woolworths and if it happens...they mark it down immediately. I'm appalled... Never again.. no matter how desperate I am. </p> <p>Regards</p> <p>Zinhle Kwitshana</p>
Good Day Zinhle
Thank you for bringing this query to our attention .We apologise for the inconvenience caused .
Kindly note your query was logged and escalated to the Area Manager who will investigate the query and will provide feedback directly to you via email .
This may take up to two working days ,patience is highly appreciated .
TFG Team
Best regards,
Good Day Zinhle
Thank you for bringing this query to our attention .We apologise for the inconvenience caused .
Kindly note your query was logged and escalated to the Area Manager who will investigate the query and will provide feedback directly to you via email .
This may take up to two working days ,patience is highly appreciated .
TFG Team
Best regards,
