disgusting service

<p>Earlier this month i was ****** and my purse was ****** with my sportscene account card. So i stopped the card. Since then i have been battling to get a new card. My details were updated like i asked in December so the card is blocked. I went to the menlyn store to unblock it, i was told to come back with a proof of residence, i came back, system were offline. I went back again with teh proof of residence i was told i would be phoned when i can come collect the card. I was told i need to ocme back with bank statements. 5 trips to your store and i still do not have a card. How rediculous are you guys. I have sent my ID and proof of residence to prove it is me yet its not enough. Why would u want my bank statements if you do not debit me?? i go to your store every month and pay. YOu guys are really making a traumatic experience even worse because of the pathetic service of your call centre. I want my card before the end of the week or i will lay a complaint with the NCR. I am sick and tired of your disgusting service!!</p>