1 reviews | Active since May 2011
DISGUSTING - LOST SALE.
I drove from Sandton on my way home and stopped at Fochini Cresta to buy 1 (0ne) item of make up. So I cut through the clothing department to the Clinique counter to be told with a lady lounging on a high stool that she cannot assist me at 16h14 because they are busy with stock take with such a terrible attitude. At this point I told her that I needed the make-up but was told to come back tomorrow. I then ask to speak to the manager as nowhere did it state that they are busy with stock-take. Why was the store still open?? She calls some guy who is chatting up a customer in the same department. He ignores me standing there and carries on chatting. What is our country coming to. <br> <br> Why give people with such disgusting attitudes jobs. I am sure there are many people out there who would cherish the idea of having a job. Fochini it is not the first time I complain about your staff - it is actually sickening.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Best regards,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Best regards,
