DISGUSTING ACCOUNT MANAGEMENT AND COLLECTIONS

I made a payment to my outstanding account on the 28th of April 2018 - and the proof of payment was send to Norman Bissett. To date Foschini has not notified them of the payments. This is now 1 month exactly to date. I have wasted airtime and personal time to get these people to update my account. This is unprofessional and highly unacceptable. It takes 2 weeks Mrs Young for your payment to reflect.. Yeah right... take a permanent marker and write it on your forehead. Regardless of where the payment was made this should have been updated with in said time. Foschini this is not acceptable it is not fair to me... and i wonder how many others have suffered as well. You cannot even answer emails that I have send through not even your customer care floor managers have the decency to take the phone and speak to me directly..... are you hiding something or do you not want to update my account.?