disgusted in the customer service of FOSCHINI!!!!!

I opened an account with TFG after them offering me one.<br> I was then asked to issue them with payslips and bank statements to activate the account.. they activated my acc without it anyway which resulted in purchases i took it in to tygervalley branch and was then told its not neccesary anymore.so incompetant.<br> I then tried again as they blocked it then i got a call from a TFG consultant of which i dont have a name but a direct number *** she told me the account was opened in breach of NCA regulations and would be closed with balance written off.<br> Needless to say it still has not been written off and account is still active on my name...<br> I am disgusted at the amount of promises broken! <br> I want some kind of compensation in the form of a TFG voucher and i want this resolved and proof sent to me thereof by no later than close of business 21Jan 2016 and i want a phone call first thing tommorow morning!!