1 reviews | Active since Mar 2014
DISGUSTED AND FED UP
Thank you Foschini for my suspending my credit at your stores even after speaking to you guys and forwarding proof of payment twice. I would like to specifically thank Abigail Harrison and Rozanne Ovies for doing absolutely NOTHING! I spoke to Rozanne over the phone and emailed her, after she failed to do her job I was contacted via email by Abigail who has also failed to do her job in following up payments. I work in accounts, it is really not a hard task to credit an account. So please enlighten me as to why this seems to be such a daunting task for your staff to do so? I was promised statements via email, have I received one? NO. <br> I want my account sorted out today and a final settlement fee and statement sent to me before the end of today although I highly doubt this will be done seeing as one simple payment cannot even be captured. <br> I will never return to any of your stores thanks to your stellar customer service
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Best regards,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Best regards,
