TK
Thulile K
1 reviews | Active since Feb 2015
13 Oct 2015, 15:16
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I bought shoes last week and used my discount voucher so now today I went back to exchange them and I was told that im going to forfeit my voucher, because Foschini doesn't exchange so now I don't understand why on their till slip its not written that Foschini doesn't exchange.
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Foschini's replyOfficial
13 Oct 2015, 16:28Hello montez_amahle,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Foschini Team
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Foschini Team
Best regards,
Foschini's reply13 Oct 2015, 16:28
Official
Hello montez_amahle,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Foschini Team
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Foschini Team
Best regards,