Disappointing service!!!!

<p>I visited the Foschini Pinetown branch on the 19/07/2016 to purchase a few items. The store did not have the Rimmel eyeliner that I usually use and the lady in the cosmetics department told me that I should get another Rimmel eyeliner as it is the exact same thing as the one I usually get. I was very, very sceptical about it and I did not want to take it but I took the ladies word and I purchased it. Anyway I used it the next day and I had an extreme allergic reaction to the eyeliner so I called the store to do an exchange and Mel the manager refused to do the exchange or assist me. I am very disappointed that a HUGE company like Foschini gives customers this type of service. I definitely will not be shopping there again!!!!</p>