Disappointing service
<p>I went to Donna Claire in Mimosa Mall and the dress size I wanted was not in stock. They then checked for availability and ordered the right size from a different branch. I paid a delivery fee and after having waited 2 weeks for the order I was informed the wrong dress had been sent. I'm very disappointed with the service I got having to wait this long only for the wrong product to arrive. </p>
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,