1 reviews | Active since May 2015
disappointing customer service
Went shopping at Donna Clearwater today....11/08/2018, not a single shop assistant asked if they could help me or even come over to greet. only time they spoke to me was when i went over to the counter. i have actually experienced this at other Donna and some Foschini stores. Perhaps its a TFG thing... perhaps i expect too much from the assistant or perhaps just getting used to the good service at other stores not part of the TGF group
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,