LH
Lindelwa H
1 reviews | Active since Jan 2019
16 Jan 2019, 17:03
Disappointing
The store in Sandton City specifically the make up section what a disaster!! The ladies in the store are not ready to assist they stand around not offering assistance. I asked one of the ladies to ( Didnt get her name) to show me Maybelline make up she took me to the section then left me there without asking if I needed further assistance... They all need training from the Cleins stand all out to the clothing section!!
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Replies (1)
Foschini's replyOfficial
18 Jan 2019, 17:22Good Day
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,
Foschini's reply18 Jan 2019, 17:22
Official
Good Day
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,