1 reviews | Active since Nov 2018
Disappointed to say the least.
Disgusting service ,cashiers that treat customers like they are doing them a favour by assisting. No hello, no eye contact , having their own conversations and slmming change on the counter. The staff at Foschini Parow is giving a bad name to the TFG group. I left my house on a Sunday morning in good spirits after leaving your shop i felt like i did something to the cashier that assisted me. My partner asked me to cancel the lay-buy because why would want to put this clothes on my child when i was assisted with so much aggression before i even opened my mouth to ask if he noticed the attitude of the cashier. I am sorry that you work weekends , you chose your occupation but through that try and be professional. I felt so upset that i went back to speak to the manager (Leon) to let him know what a bad experience i had , he promised that he will look into the matter and phone back the Monday, and a week later i am still waiting. I hope your higher management see this and that customers who has had the same experience , stop shopping at Foschini. Pathetic!
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
