Disappointed in your product

<p>Good day </p> <p>I visited the Foschini store at Cw, Cape Town looking for hair dye. I was assited by an matured lady that advised me to go for the Excellence L'Oréal advances triple care ultra lightening creme to strip my hair colour to a much lighter shade. I then app**** the dye and a hour later my hair still did not take colour. The following week I app**** the last little I had left and still no difference. No one picked up that I dyed my hair at all.</p> <p> </p> <p><br />This product was recommended by your consultants that's suppose to be highly s****ed and have this product knowledge. This was a waste of my time and just damaged my hair. </p> <p>I wasted R165 and want a full refund to my account. I refuse to go in store to rectify your mistake.</p> <p> </p> <p><br />I'm very disappointed in your products and refuse to purchase at any of your stores going forward.</p> <p> </p> <p><br />Reply urgently </p> <p> </p> <p><br />Regards </p> <p>Razaan </p> <p> </p>