SS
Shuymah S

1 reviews | Active since Mar 2018

02 Mar 2018, 13:01

DISAPPOINTED IN FOSCHINI

foschini has a nerve i received a text from them now saying my account is in arrears i always make payments before the time and i pay upfront,i was suppose to pay the account yesterday but due to my working hours i couldn't, they not even taking into consideration, the upfront payments and paying more then i should on my installment,What happened to a customer being able to make a payment in grace period after their date ill be sure to give them a call and upon making payment ill close my account,They are always phoning me wanted to sell me stuff and always phone everyday,why not phone to find out why payment is late? Not HAPPY WITH THEM AT ALL!!!

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Replies (1)
Foschini
Foschini's reply03 Mar 2018, 12:59
Official

Good day hymas

We’ve passed your feedback on to our customer service department who will investigate this. They’ll be in touch with you directly with an update.

Thanks,

The Foschini team