DISAPPOINTED

I was at foshini store this morning to redeem a voucher that was offered to me. The manager refused to assist me as I wanted to make a purchase with the voucher. Her reason was that I used the voucher before though I have made refund, one voucher cannot be redeemed twice. I called the customer care to confirm this however they told me that the manager was not truthful. This is abnoxious and waste of my time and petrol. Kindly train your staff as the lack of knowledge is costing customers. I am very disappointed at the level of service as my voucher is expiring tomorrow.