PP
Priya P
1 reviews | Active since Mar 2019
07 Dec 2021, 20:27
Disappointed client
I bought a ladies jockey bikini panties on sale. On the receipt it also showed bikini. When I received the item can you believe it they sent a French cut panties instead! So incorrect item sent. Now they want me to place the online order again and pay the full price when it is their poor service!
Helpful (0)
Replies (3)0
Replies (3)
Foschini's replyOfficial
08 Dec 2021, 10:39Dear Pravina,
We are concerned to learn about your negative experience and would like to express our apologies.
Please allow us to get in touch with you directly in the hope of getting this successfully resolved, as well as to reiterate our apologies. We have brought this to the immediate attention of our team and can assure you that a consultant will be providing assistance.
Kind regards,
The Foschini Team
We are concerned to learn about your negative experience and would like to express our apologies.
Please allow us to get in touch with you directly in the hope of getting this successfully resolved, as well as to reiterate our apologies. We have brought this to the immediate attention of our team and can assure you that a consultant will be providing assistance.
Kind regards,
The Foschini Team
Foschini's reply08 Dec 2021, 10:39
Official
Dear Pravina,
We are concerned to learn about your negative experience and would like to express our apologies.
Please allow us to get in touch with you directly in the hope of getting this successfully resolved, as well as to reiterate our apologies. We have brought this to the immediate attention of our team and can assure you that a consultant will be providing assistance.
Kind regards,
The Foschini Team
We are concerned to learn about your negative experience and would like to express our apologies.
Please allow us to get in touch with you directly in the hope of getting this successfully resolved, as well as to reiterate our apologies. We have brought this to the immediate attention of our team and can assure you that a consultant will be providing assistance.
Kind regards,
The Foschini Team
PP
Priya P's updateReviewer Update
08 Dec 2021, 14:30They keep sending a email saying problem resolved. But I’m hearing nothing of sending the correct item!!’
PP
Priya P's update08 Dec 2021, 14:30
Reviewer Update
They keep sending a email saying problem resolved. But I’m hearing nothing of sending the correct item!!’
PP
Priya P's updateReviewer Update
09 Dec 2021, 07:49Foshini sent me the incorrect item and until today nobody can help me. They just send emails saying problem resolved!
PP
Priya P's update09 Dec 2021, 07:49
Reviewer Update
Foshini sent me the incorrect item and until today nobody can help me. They just send emails saying problem resolved!