Disappointed

<p>I made an online purchase of Mobicel cherry tablet in April 2016. After two month the tablet just went blank. I then took the tablet to Foschini and the tablet was sent for repairs. After a month I was told the tablet is back and should come and collect it. When I went there, one of the assintants told me that the tablet has been replaced with a new one but then she cannot give it to me because she is not the one in charge of gudgets and person who is in charge was not on duty that day so I should come back the following week. when i went back again I was told the person in charge was not on duty again and so I should go home and wait for a call. since they never called me back after two weeks I decided to go back to Foschini and that's when I was told that the tablet has not been sent back from repairs. I complained that it's been long and maybe they should just refund me so that I can buy a new tablet. I was told a refund is impossible because they are still waiting for feed back from the repairing company. It's been over four months now and no one is saying anything and whenever I enquire I'm just told to keep waiting. I'm realy disappointed because I've always regarded Foschini as a high profile brand</p>