CG
Clive G
1 reviews | Active since May 2015
11 May 2015, 13:29
Disapointed
I have a complaint about the service of the billing dept. I have sent two emails regarding an overcharge on my account I do not even get the privilege of a reply. This is an ongoing problem that has only partially been resolved also what does one have to do to get an electronic statement from them or is that maybe to difficult ?<br> Clive Gegg
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Foschini's replyOfficial
11 May 2015, 15:44Hello geggaroo,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini's reply11 May 2015, 15:44
Official
Hello geggaroo,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.