1 reviews | Active since Apr 2017
<p>I was at Foschini in Centurion last week Wednesday in the Makeup section when I thought the service was bad,well I thought it was bad until I made it to Foschini in Gateway Mall Durban when I was blown away by the amount of bad service. We got there at 18:53 and the guy working there asked us to leave as he insisted that he closed the door himself. We asked him how come as we were under the impression that they close at 19:00 which he rudely rep**** that he doesn't. He closed at 18:55 and that all tills are closed. I feel like we could have been politely informed us that while we browsed until 19:00, we can no longer make any purchases as they are closed instead of rudely kicking us out of the shop. As a foschini account holder, I'm very disappointed by your service and cannot believe that these are your service standards. </p>
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,
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