1 reviews | Active since Jul 2017
Deteriorating Quality of items
I am writing to express my disappointment regarding a recent purchase I made at your store. In October, I bought a bag through layby for R1200, and I carefully used it only 2 or 3 times a week, ensuring that I didn’t put any heavy items inside. However, by early December, I discovered that the bag was damaged and is now unusable.
I visited the store where I made the purchase, but I was informed that there was nothing they could do to assist me with this issue. It is disheartening to see the quality of your products deteriorate to this extent, especially considering the investment I made.
I would appreciate it if you could look into this matter and provide me with a resolution. Thank you for your attention to this issue.
I would like to extend my heartfelt thanks to the head office for reaching out to the store. I am particularly grateful for the assistance provided by the manager, Qibe. Her politeness and friendliness made a significant difference in my experience and ensured that I received the help I needed.
Thank you once again for your support.
I would like to extend my heartfelt thanks to the head office for reaching out to the store. I am particularly grateful for the assistance provided by the manager, Qibe. Her politeness and friendliness made a significant difference in my experience and ensured that I received the help I needed.
Thank you once again for your support.
I would like to thank Foschini for attending to my matter. I truly appreciate it.
I would like to thank Foschini for attending to my matter. I truly appreciate it.