Deteriorating Customer Service&Filthy Fitting Room

The fitting rooms at the Foschini Store in Centurion Mall are appalling to say the least. I took pictures as evidence. The first time I noted this was in December. And Four months later the store is the same. In addition to this, the customer service at this store leaves a bitter taste in my mouth. The cosmetics dept. staff is always loud, yesterday (22/04/2015) I even called one of their staff members (Thabang, after he informed me the store manager is not available and knocked off at 5pm)to be observant of the behaviour and how they speak so loud and disregard the customers. Honestly the service and cleanliness of this store has drastically deteriorated. Even today when I called head office to lay a complaint and submit the photos I took. I was forever put on hold for over 19 minutes.