KM
Karabo M
1 reviews | Active since Mar 2015
26 Mar 2015, 10:53
Designer Fragrance gift voucher
On the 19th March 2015 I went into a Foschini store and purchased a Designer Frangrance Gift pack for R770.00 constisting of 11 tester fragrances and a gift voucher inside to redeem for my favourite frangrance. I realised after opening the box that the \VERSACE"tester was empty"
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Foschini's replyOfficial
26 Mar 2015, 13:15Hello KayMo01,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologize for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologize for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Foschini's reply26 Mar 2015, 13:15
Official
Hello KayMo01,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologize for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologize for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.