GN
Gavilan N
1 reviews | Active since Mar 2010
21 Sept 2015, 08:54
Delivery Issues
I received my partial delivery for order p***6 on Friday afternoon. The issue I have and have had previously is that the delivery company you use has no decency for ringing the bell at the entrance gate but prefers to hoot for attention<br> <br> I have addressed this problem previously that they hoot, wait a few seconds and then drive away at that is seen as a failed non delivery<br> <br> Take into account that I have spent over R3000 in purchases now recently<br> <br> I do expect further feedback regarding this issue and not just a simple appology
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Foschini's replyOfficial
25 Sept 2015, 10:45Hello Gavilan101,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will contact you directly.
Your patience and understanding is appreciated.
Best regards,
Foschini's reply25 Sept 2015, 10:45
Official
Hello Gavilan101,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will contact you directly.
Your patience and understanding is appreciated.
Best regards,