KM
Kamogelo M

1 reviews | Active since Jan 2016

08 Nov 2016, 13:48

Definition of faster

<p>I have never experienced such horrible customer service at Foschini at denlyn shopping centre in mamelodi. I waited close to an hour to pay. They are using a book to record all the purchases and only one person is working while there are 6 tills and line of customers. They manager herself is dragging her feet and when I ask her if she could please go a little faster she's answers with attitude and wants the definition of faster. </p>

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Replies (1)
Foschini
Foschini's reply08 Nov 2016, 15:48
Official

Good day,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated

TFG