1 reviews | Active since May 2013
debiting customer accounts with unwanted/unauthorised amounts
<p>Foschini has decided to start debiting customer accounts with R32, when called they say it is a "Lost card protection/insurance" that was loaded.</p> <p>When told that I never requested it youare told to contact the telemarketing department who don't answer the number given, however they can remove the amount from your account.</p> <p> </p> <p>This is deliberate padding of my account with anwanted/unauthorised expenses, that are only removed when called. If you do not call be prepared to pay this every 3 months.</p> <p> </p> <p>The amount is not the problem, the fact that you add on expenses that are not authorised and then be prepared to "reverse" the charges means that you are merely ******** people of this as most people do not check each line item!!</p>
Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
