<p>I OPENED MY ACCOUNT 2 MONTHS AGO ONLINE,I SPECIFIED MY SALARY DATE AND WHEN I WENT TO COLLECT AND ACTIVATE THE CARD ,THE CONSULTANT THEN ASKED IF SHE SHOULD LOAD A DEBIT ORDER,I SAID Y.E.S!!!!!THE SECOND TIME i WENT SHOPPING AGAIN ...I WAS ASKED THE SAME QUESTION...I ASKED THEM AGAIN TO LOAD A DEBIT ORDER FOR ME. ON JUNE THE 31 I WAS TOLD TO MAKE A PAYEMENT OF 735 ASAP TO THE STORE.I WAS SUPRISED,ANGRY AND CONFUSED AS I EXPECTED IT TO BE DEBITED ON THE 20TH AND I WAS NOT TOLD UNTIL THE PAYMENT DATE AS TO WHEN I SHOULD BEGGIN WITH THE PAYMENT...AND NOW I HAVE ARREARS PENDING AND THIS MIGHT REFLECT BAD ON MY CREDIT RECORD.CAN THIS BE FIXED ASAP11111</p>
Good Day Bawinile
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Good Day Bawinile
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Best regards,
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