lM
lindiwe M
1 reviews | Active since Dec 2015
17 Nov 2021, 21:03
Day light *******
I submitted a claim after my mother passed away in June.we are in November now and I have not received any respond or communication from them.but yet to quick to call if payment is not received.can someone please advise if your funeral policies take up to 4 months to payout?
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Foschini's replyOfficial
18 Nov 2021, 09:37Dear Lindiwe,
We are deeply concerned by this review. We would like to extend our sincere apologies for the frustration and inconvenience. This is not the level of service we strive to provide our customers.
We have escalated this matter with our team would like to get in touch with you directly to discuss this further and reiterate our apologies.
Kind regards, The Foschini Team
We are deeply concerned by this review. We would like to extend our sincere apologies for the frustration and inconvenience. This is not the level of service we strive to provide our customers.
We have escalated this matter with our team would like to get in touch with you directly to discuss this further and reiterate our apologies.
Kind regards, The Foschini Team
Best regards,
Foschini's reply18 Nov 2021, 09:37
Official
Dear Lindiwe,
We are deeply concerned by this review. We would like to extend our sincere apologies for the frustration and inconvenience. This is not the level of service we strive to provide our customers.
We have escalated this matter with our team would like to get in touch with you directly to discuss this further and reiterate our apologies.
Kind regards, The Foschini Team
We are deeply concerned by this review. We would like to extend our sincere apologies for the frustration and inconvenience. This is not the level of service we strive to provide our customers.
We have escalated this matter with our team would like to get in touch with you directly to discuss this further and reiterate our apologies.
Kind regards, The Foschini Team
Best regards,