eM
evodia M

1 reviews | Active since Nov 2013

29 Jun 2018, 19:28

Day light *******, Baddest service utterly disgusted

25th May I bought a cell phone cash,during the weekend I experience problems with the cellphone, took the phone to vodacom and I was told they can't fix it and I was advised to return the phone back to foschini which i did at foschini they took the phone in and I was told they going to book my phone in at vodacom,I went they several times with no luck and i told the supervisor named Pinky I'm going to take this further and she gladly said I must do that till this today nothing, its over a month I bought a phone that I don't have and those this mean Foschini sell faulty goods,All I want is my money back cause I won't take a phone back that I bought cash hence within 3 days it had to be fix,

0
Replies (1)
Foschini
Foschini's reply04 Jul 2018, 15:40
Official

Good day,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.

TFG