sN
sandra N
1 reviews | Active since Oct 2015
03 Dec 2015, 22:48
Damaged garment
I bought a stripped t shirt top at Donna Claire I do all my own washing and ironing only to discover that the security tag they removed left two holes in the back of my t shirt!!! This garment cost nearly R400 and its damaged by the store???? This is a testament of poor management something like this should not happen in a store that charges a small fortune for a garment!!
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Foschini's replyOfficial
04 Dec 2015, 09:00Hello Sandra73,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Best regards,
Foschini's reply04 Dec 2015, 09:00
Official
Hello Sandra73,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Best regards,