1 reviews | Active since Mar 2013
Daily interest charged for late payments
I have a current account with the Foschini group and this is my dishearting feeling I have with them. I have had this account for the last +10yrs and have never had this type of encounter. I have an instal due of +/-R350 but amount due was R220 which means I am currently in advance for the last 5 mnths. Yes but with Foschini because i only pd on the 7th the consultant at h/office advises that I made a late payment and they would charge me daily interest and interest charged was R40 as I was 7 days late. I did not even know that they changed there due dates for payments from the 7th to the 1st. Not even a letter or sms or call to say im in arrears. They are quick to send me an sms advising that I have R***xx available to spend or an sms advising due to an excellent account they have increased my limit. So how many other people is this happening to...
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome.
Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Best
The Foschini team
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome.
Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Best
The Foschini team
