CUSTOMER COMPLAIN

Good Morning<br> <br> I would like to report bad service I got from Foschini store in Durban West street, I bought a Galaxy phone X2 by R1500 on the 28 October 2015 the following day on the 29th I send it back because it had an internet problem In that way I wasn't able to download anything from it and so I sent it back to the stores and when I ask for refund or exchange they told me they don't do that but can only send it to repairs. I complained that my phone cant be taken to repairs the first time it is bought and if I sent it now on the first day of purchase how it is going to take the second and the third time etc...<br> I went back to my office as I was rushing back , and since then I kept on phoning asking and telling them that I no longer need the phone but my money back since I wasn't happy of the service received, But on Saturday I sent my brother whom \Hazel the Manager"told him needs to wait like others who have paid not R1500 but R10 000 for their phones and still on the Quee"