********* opened a ********** account in my name and spent the money.

Foschini Group has allowed ********* to open an account in my name using ********** details and with no supporting documents. All the ********* had was my ID number but thanks to Foschini that was enough. These ********* not only opened an account successfully, they spent the money. I now have debt of about R 14 000 in my name. This is reckless lending to the core!

Customer service I am getting while trying to clear my name is disgusting. I called in to report my case and they first told me it has been flagged and that they will cancel the account and my name will be cleared.

When I called back to ask for the application that was made I was told that they had not begun their investigations into my case and that I needed to submit more documents in order for them to start. They then told me that as a result of the stalled investigation, I am currently liable for the debt until the investigation happens.

I have been fighting and was sent left right and center with very little progress in this case.