Credit profile not uodated after closing account

Dear foschini group, I have recently paid up and requested my accout to be closed.

I have received a paid up letter however it seems my accout is now closed.

Worst than that, my credit beaureu profile shows that I am in arrears with tfg and that I have an outstanding balance.

Please can all this be rectified with urgency and my credit profilebe updated to reflect the actual 0.00 balance.

I would like feedback on both items 1. My account is closed 2. My credit profile has been updated to reflect account closed.

Thanks MS Sheik