HL
Henrietta L

1 reviews | Active since Mar 2018

02 Mar 2018, 16:39

Credit bureau problem with a closed Foschini account

I am writing in order to complain about an account I had with Foschini and was paid up and closed in March 2016. The problem I have is that this account still appears on my Transunion credit report which overloads my credit rating and creates an impression that I owe a lot of money ye the amount is just a credit available for use. I have complained several times to Foschini to remove this information from the credit bureau without any positive outcome. I do not need this account at all and wants Foschini to kindy cancel it case with Transunion and send confirmation to me.

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Replies (1)
Foschini
Foschini's reply03 Mar 2018, 13:28
Official

Good day Ditemane1

We’ve passed your feedback on to our customer service department who will investigate this. They’ll be in touch with you directly with an update.

Thanks,

The Foschini team